Switch to Octopus Energy and Get £50

Switching to Octopus Energy can help you save money on your energy bills while supporting eco-friendly solutions. Octopus Energy offers competitive pricing, flexible tariffs, and a reputation for solid customer service. It also clearly lays out its energy plans, making it a reliable choice for UK homes.

With a strong reputation for transparency and a real focus on renewables, Octopus Energy stands out for its commitment to sustainability. They use modern tech like smart meters and offer things like cheaper overnight rates for EV charging, which is pretty handy if you’re into that.

If you’re after an energy provider that tries to balance cost, innovation, and doing better for the planet, Octopus Energy is worth a look. That mix of reliable service and up-to-date features puts it high on the list for a lot of households.

Key Takeaways

• Often one of the cheap suppliers, especially with their smart tariffs
• 4.8 out of 5 on Trustpilot from over 600,000 reviews and uSwitch provider of the year 7 times running
• Price cap beating tariffs with no exit fees

Why switch to Octopus Energy?

Octopus Energy is known for smart pricing, renewable energy, and actually supporting customers. Its approach stands out from other suppliers, whether you’re looking at flexible tariffs or high customer ratings.

How Octopus Energy Compares to Other Energy Suppliers

When you look at prices and options, Octopus Energy usually offers better value than traditional suppliers like British Gas or EDF. Unlike some firms that lock you into long, fixed tariffs with high exit fees, Octopus gives you more ways to pick what works for you.

They offer 100% renewable energy as standard. While some energy companies are still figuring out renewables, Octopus already puts it front and centre.

Smart tariffs can help you save by rewarding you for using energy when it’s cheapest and greenest. That’s a step up from the usual set rates most firms stick to. You also get access to their own smart app, which makes tracking your energy use a lot less of a hassle.

If you want to compare for yourself, you can check out how Octopus offers competitive pricing and smart tariffs that actually help cut costs and support a greener planet.

Octopus Energy’s reputation

Octopus Energy has built a strong name for value and service. On Trustpilot it scores 4.8 out of 5 from more than 600,000 reviews, and 90 % of those are five-star.

Which? crowned it a Recommended Provider again in 2025. The same survey gave Octopus a 78 % customer score, while British Gas came in at 61 %.

It also bagged the Overall Customer Satisfaction award at the 2024 Uswitch Energy Awards.

Put simply, people like the fair tariffs, quick help when things go wrong, and the clear push for green energy. That mix keeps its reputation growing. If you want the details, the live Trustpilot feed or Citizens Advice ratings are good places to start.

Customer Service

Octopus Energy makes getting help straightforward. You’ll get fast replies to emails and bills that actually make sense.

Citizens Advice’s latest quarterly table, which compares energy suppliers by customer service (Oct–Dec 2024), shows Octopus on 3.4 / 5 stars, still ahead of several long-standing rivals and putting them 8th overall.

Octopus invest in training their staff, so you’re talking to someone who knows the ropes and gets your situation. Unlike other suppliers that get slammed for call centre delays, Octopus usually sorts things quickly.

Feedback often highlights friendly, knowledgeable teams who go further than most. If you want clear advice and reliable support, Octopus Energy is well known for putting customers first. Their customer service is one big reason so many people stick with them.

Octopus prices and tariffs

Octopus Energy gives you a few tariff options to fit your needs. You get clear pricing and the flexibility to pick a plan that matches your usage and budget.

Fixed tariff vs variable tariffs

With a fixed tariff, your unit rates stay the same for the whole contract, usually 12 months. You know what you’ll pay for each unit, so it’s easier to budget and avoid nasty surprises when prices go up.

A variable tariff changes as market prices move. That means your cost per unit can go up or down. You might save if wholesale costs drop, but your bills could rise if prices jump. Variable tariffs usually don’t have exit fees, so you can switch plans if you want.

Octopus Energy stands out for not charging exit fees on most domestic tariffs, which is more flexible than what most suppliers offer. Their transparent pricing and regular updates make tracking changes pretty straightforward.

Understanding the tracker tariff

The tracker tariff is a bit different. This plan follows wholesale prices closely and updates daily to match the actual market rates. If wholesale costs drop, your rates drop too, so your energy bills could go down. But if the market gets expensive, your price can rise just as quickly.

This tariff is about as transparent as it gets: you can see how your price is worked out every day. No fixed contracts, so you can leave or switch whenever. The tracker tariff might be a good fit if you like the idea of market-based pricing and don’t mind your bill changing month to month. It’s especially handy if you keep an eye on your usage and want your costs to reflect what’s really going on in the market.

Generally, it has been one of the cheapest tariffs available across all suppliers, but this may not always be the case!

The Price Cap

Octopus Energy follows the rules set by Ofgem, the UK’s energy regulator. Thanks to the Ofgem price cap, there’s a limit on what suppliers can charge for standard tariffs. The cap gets reviewed twice a year, so you know the price can’t just shoot up out of nowhere.

If market prices drop, your tariff might drop too. Octopus shares these changes with customers as soon as they happen. You won’t find hidden fees or get stuck in pricey contracts, so planning your energy budget is a lot less stressful. Currently, the fixed tariff offered by Octopus is more than 10% cheaper than the July 2025 price cap.

Where does the Octopus’s energy come from?

Octopus Energy stands out for how it handles clean power in the UK. You get the benefit of green electricity while helping push for a more sustainable energy future.

Renewables

Octopus Energy puts money into a broad mix of renewables, solar, onshore wind, and offshore wind. These sources keep the lights on while cutting down on fuels that harm the climate.

By backing solar farms and wind projects, Octopus helps put more green electricity onto the grid. They don’t just buy renewable power, they work directly with independent generators and build new projects, too.

They’re known for supporting clean energy at scale. Millions of homes are powered by renewables through Octopus. Their plans aim to make renewable energy the main supply for the UK market. You can check out more about their work with renewable energy and green power.

Fewer fossil fuels

Switching to Octopus Energy means your electricity supply relies a lot less on fossil fuels. That helps cut carbon emissions and fights climate change here in the UK.

Their renewable approach cuts demand for coal, oil, and gas. Instead, you’re backing electricity from wind and sun. This shift matters if you care about reducing the impact of energy on the planet.

Octopus Energy works directly with generators and offers 100% renewable tariffs. They’re also investing in future projects to keep growing their green electricity and reduce fossil fuel use. It’s a straightforward way for you to shrink your carbon footprint with every bill.

Smart meters and Electric Vehicles (EVs)

Going with a modern energy provider means you get new tools to make your home work better for you. With Octopus Energy, smart tech like smart meters helps you keep tabs on your energy use and avoid bill shocks.

Smart Meters

A smart meter sends your readings straight to your supplier. You don’t have to remember to submit them or worry about it at all. With automatic readings, you get a detailed breakdown of your energy use on your online account.

Seeing your real-time data lets you spot when you use the most energy, so you can make small changes that might actually save you money. With Octopus, you can even connect some smart home gadgets, like EV chargers or home batteries, for extra control.

It’s a simple way to learn about your habits and make your home more efficient. If you’re curious, Octopus Energy gives more info on their smart technology options. You don’t have to have a smart meter installed to join Octopus, but if you don’t already have one, they will install one for you for free.

Electric Vehicle Integration

If you own an electric vehicle (EV) or plan to get one, Octopus Energy makes charging at home simpler and usually cheaper. Special EV tariffs let you charge your car overnight when prices are lower. With smart meters and flexible plans, you can schedule charging for off-peak times, saving money and energy.

The Octopus platform works with popular home charging units, so you don’t have to stress about compatibility. Using their Kraken technology, you can keep an eye on your usage, find the best charging times, and even set up automatic charging. These tools help you cut your carbon footprint and make the most of renewable power.

Frequently Asked Questions

Octopus Energy is popular for its pricing, customer support, and focus on renewables. You’ll also spot some unique tariffs, rewards, and easy ways to reach their support team if you need help.

What incentives are available for new Octopus Energy customers?

New customers can usually get a referral reward, often a £50 credit, if they join using a friend’s link. Octopus also supports both smart meters and prepayment meters, so it works for a range of households. It’s worth checking the latest offers before you switch, though, since they can change.

How do customer service experiences with Octopus Energy compare to those of other suppliers?

Octopus Energy scores well for customer service. They’re rated highly on Trustpilot and Citizens Advice, which says a lot about their support and response times. Plenty of people say their experience is better than with bigger names like British Gas.

Can switching to Octopus Energy reduce my energy bills?

Switching to Octopus Energy might help you save money, especially if your current supplier charges more or offers less flexible tariffs. Their prices are often competitive, but savings depend on how much energy you use and what tariff you’re on. You can check potential savings using comparison sites or by asking Octopus directly.

What unique benefits does Octopus Energy offer?

Octopus Energy has a mix of flexible tariffs and competitive prices. If you drive an electric vehicle, tariffs like Octopus Go let you charge overnight for less. They’re also known for clear billing and skipping exit fees on most plans.

How do I contact Octopus Energy customer support for assistance?

You can get in touch with Octopus Energy by email or phone. Their Help & FAQs page covers loads of common questions, too. Response times are usually quick, and they handle both gas and electricity support.

What makes Octopus Energy a sustainable choice for energy consumers?

Octopus Energy delivers 100% renewable electricity. They put green energy sources front and centre, so you end up shrinking your household’s carbon footprint without really thinking about it. That’s probably why so many people care about cleaner energy, and honestly, who doesn’t at least a little these days?, find themselves drawn to Octopus. It just feels good to know your power isn’t wrecking the planet.